OTC course for pharmacists in the UAE
The OTC Guide in Pharmacy Practice is an online video course, taught in Arabic by Dr. Amrou Aboubakr, that prepares pharmacists and new graduates for over-the-counter (OTC) practice in the UAE market. You learn at your own pace on our learning platform, EmpowerMinds, and track your progress as you go.
What the course is about
Over-the-counter medicines and products are a large part of daily work in a UAE community pharmacy. Customers ask for advice on common conditions, vitamins and supplements, and expect a clear recommendation. The course focuses on how to handle these conversations in practice: what to ask, what to recommend, how to explain it and when to refer to a doctor.
Who should take it
- New pharmacy graduates preparing to start work in the UAE.
- Pharmacists moving to the UAE market who want to know the products and practice here.
- Working pharmacists who want a structured refresher on OTC counselling.
How it works
Courses open on EmpowerMinds, our learning platform. Create a free account there to enrol, watch the lessons and track your progress. The lessons are recorded, so you can study around your shifts and come back to any topic later. See all courses on the online pharmacy courses page.
Taught by a practising pharmacist
The course is taught by Dr. Amrou Aboubakr, Managing Director of EmpowerWay, whose work centres on pharmacy practice and pharmacy teams in the UAE. The teaching is in Arabic, with medical and product terms kept in English as they are used at the counter.
Related courses
- Insurance Guide in Pharmacy Practice: handle medical insurance in the pharmacy with confidence, from approvals to claims and daily practice.
- Excel Skills for Pharmacy Business: Excel built for pharmacies, to analyse your numbers and use them to grow (taught by Ahmed Essam).
Training for a whole team
If you manage a pharmacy team and want training delivered for the whole group, our Academy builds programs around your team. See pharmacy staff training.
Frequently asked questions
What language is the OTC course taught in?
Arabic, with medical and product terms in English as they are used in UAE pharmacies.
Where do I take the course?
On EmpowerMinds, our learning platform. Create a free account there to enrol, watch the lessons and track your progress.
Is the course suitable for new graduates?
Yes. It is designed to prepare pharmacists and new graduates for OTC practice in the UAE market.
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